Refund Policy

For all monthly subscriptions, refunds are not available. To avoid additional charges, please cancel your subscription prior to the next billing cycle. Ensure that you receive a cancellation confirmation email or contact our customer service at [email protected] to verify the cancellation.
As for Quant ALPHA system-based purchases, refunds will only be issued if you provide us with a
30-day trading log demonstrating consistent use of our system and adherence to its rules, without achieving positive results. If this information is provided after the initial 30 days and found to be accurate, we'll gladly issue a full refund. Your satisfaction and success are our top priorities!

 For the Quant Alpha System , we give you 30 days to try our system. Why?

Many traders seek a quick path to wealth without truly understanding the system. But that's not what we're about. We're looking for traders committed to treating trading seriously, with dedication and consistency.

Our system is straightforward; you can grasp it in just 30 minutes. However, the reality is that too many traders give up at the first sign of a loss, always chasing after systems that promise endless wins. But that's not realistic.

All we ask is this: follow our system's signals and rules for a month without making any changes. If, despite your best efforts, you're not seeing results, we'll refund your money back in double. That's how much confidence we have in our system. So, give it a month, and it could be the month that changes your life for the better.

System Usage and Trade Logging
Mandatory Compliance: All trades must strictly adhere to our trading system and be documented in a trade log identical to ours.
Trade Log Requirements: The trade log should include the following details for each trade:
- Date
- Asset
- Entry Price
- Exit Price
- Position Size
- Direction (long/short)
- Reason for Trade
- Exit Reason
- Result (profit/loss)
- Cumulative P/L (profit/loss)

Refund Policy
- 30-Day Refund Window: You may apply for a refund ONLY on the 30th day of your subscription if you are not in a positive profit and can provide a trade log demonstrating consistent use of our system and adherence to its rules.

AlphaSync Policy

1. General Terms

• AlphaSync operates as a proprietary trading service offering Evaluation and PA (Proprietary Account) subscription plans.
• By subscribing to AlphaSync services, traders agree to adhere to this policy and its terms.

2. Subscription Fees

• All subscription fees for Evaluation and PA Accounts are final and non-refundable.
• Subscriptions are charged on a recurring monthly basis unless canceled by the trader.

3. Evaluation Account Policy

• Traders have up to three months to pass the Evaluation Account.
• If a trader does not pass within this timeframe, it is the trader’s responsibility to cancel the subscription to avoid further charges.
• AlphaSync does not issue refunds for failure to cancel active subscriptions.

Trade Log Requirement

• Traders who do not pass the evaluation must provide a detailed trade log covering the entire subscription period. This log is required to verify that no strategies or trades outside of AlphaSync services were executed on the account.
• Failing to provide the required trade log will make the trader ineligible for the reset fee arrangement.

Reset Fee and Free Month

• If a trader provides the trade log and it confirms that the account was lost using only AlphaSync services, the trader will be eligible for:
  1. A fixed reset fee of $40, and
  2. A free month of AlphaSync service.
• This reset fee and free month offer can only be availed once per trader.

4. Proprietary (PA) Account Policy

• Upon passing the Evaluation Account, traders can transition to a PA Account, with a monthly subscription fee of $269.
• PA Accounts include a profit-sharing model where traders receive 75% of the profits, while AlphaSync retains 25%.
• The PA Trade Sync Agreement must be signed to formalize this arrangement.

5. Cancellation Policy

• Traders are responsible for canceling their subscriptions if they no longer wish to use AlphaSync services.
• To cancel your service, follow these steps:
  1. Log in to your account on our website.
  2. Click on your profile picture to access the membership area.
  3. Go to Settings.
  4. Navigate to Billing Info.
  5. Click on the three dots (...) and select Cancel Subscription.
• Subscriptions remain active until the end of the current billing cycle, as all subscription fees are final and non-refundable.

6. Account Suspension and Termination

• AlphaSync reserves the right to suspend or terminate accounts in cases of fraudulent activity, violation of the policy, or failure to meet trading standards.

7. Disclaimer

• AlphaSync does not guarantee profits and is not responsible for trading losses incurred by traders.
• All traders must use AlphaSync services responsibly and in accordance with applicable trading laws and regulations.

30-Day Money-Back Guarantee Policy for NQ Turbo Bot

 Our 30-day money-back guarantee means that if you’re not satisfied with the NQ Turbo Bot’s performance, you may apply for a full refund on your 30th calendar day or after 20 active trading days of using the bot.

To process your request, please submit your trade log as proof of use, broken down day by day.

We offer this refund with no questions asked, allowing you to trade confidently, knowing we fully stand behind NQ Turbo.

- Final Sale: All bots and indicators are final sale and non-refundable.
- Final Purchase: After the 30-day period, all purchases are final and non-refundable.

-  If any bot with a 30-day money-back guarantee is purchased in a deal with other bot(s), the entire purchase will be considered a final sale, and no money-back guarantee will apply.